This policy explains what information Fire Damage Local Experts collects when you call us or use this website, and who we share it with. The short version: when you ask for help, we share your details with restoration companies and lead partners so they can contact you.
Who we are
Fire Damage Local Experts operates firedamagelocalexperts.com. We are a free referral service that connects property owners with independent local restoration companies. We don’t perform restoration work.
Contact: info@firedamagelocalexperts.com or (855) 727-0147.
What information we collect
- Details you give us. When you send the form or call, we collect what you provide. That includes your name, phone number, optional email and ZIP code. It also includes the type of damage, when it happened, the property type, insurance status and your description of the work.
- Page details. The form also records the page you sent it from and the date and time.
- Technical data. Like most websites, our hosting servers keep standard logs, such as IP address and browser type, for security and troubleshooting.
How we use your information
- To connect you with an independent restoration company that serves your area.
- To contact you about your request.
- To keep a record of requests and to prevent spam and abuse.
- To answer questions you send us.
Who we share your information with
When you send the form or call, we share the details you give us with independent restoration companies and lead partners so they can contact you about your request. They may contact you by phone, text or email.
These companies are separate businesses with their own privacy practices. We don’t sell your information for unrelated marketing.
We may also share information when the law requires it, or to protect the safety of people or the site.
Text messages and calls
By sending the form, you agree that Fire Damage Local Experts and independent restoration companies may contact you by phone, text or email about your request. Consent is not a condition of any purchase. To stop texts from a company, reply STOP to that company’s message or ask them directly.
Cookies
This site uses only the cookies WordPress and our hosting need to work, such as cookies that keep logged-in administrators signed in. We don’t currently run advertising or analytics cookies. If that changes, we will update this policy.
Embedded content from other websites
Some pages link to official websites, such as city, county and state agencies. When you follow those links, the other site’s own privacy policy applies.
How long we keep your information
Form submissions are stored in our website’s database and sent to our email inbox so no request is lost. We keep them for as long as we need them to handle your request and keep business records, then delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email info@firedamagelocalexperts.com. We may keep information we need for legal or security reasons.
Information already passed to a restoration company is held by that company. Contact them directly about their copy.
Children
This site is meant for property owners and adults. We don’t knowingly collect information from children under 13.
Changes to this policy
We will post any changes on this page and update the date at the top.